Telephone Bill Auditing, Reduction and Managment

TERMS:

		Reduces Telecommunications Costs
		Reduces Workload in IT, Telephony, and Purchasing Departments
		Improves Financial Reporting
		Is Self-Financing

CSG provides the resources to identify, recover, and maintain reduced telecommunications expenses. Over 50 analysts supported by Telebase™, our proprietary software, analyze over $500 million in telephone bills annually in two interconnected centers in California and Connecticut. To date, we have recovered tens of millions of dollars for our clients.

TERMS (Telephone Expense Reduction and Management Service) covers data, voice, cellular, pager, calling cards and other telecommunications services. It is especially adept at tracking moves, adds, and changes which are particularly tricky with respect to billing.

TERMS is an ongoing service, reviewing telephone bills monthly to continuously root out overcharges and reduce expenses. It relieves the review-and-payment burden placed on in-house IT, telephony, purchasing, and finance departments.

CSG telecommunications consultants are available to supplement TERMS by assisting with new facility startup, network engineering, new equipment purchase, RFP creation and evaluation, technology assessment, contract negotiation, rate shopping, and many other aspects of telephony.

The nature of our past success allows us to structure compensation based largely, and sometimes entirely, on a percentage of amounts recovered and saved. TERMS is therefore essentially self-financing and offers a very low risk way to reduce telecommunications expenses.

Home | Telesales| TERMS
Call Center Consulting | About CSG | Contact Us